"Anybody else with MCE Insurance?" thread in "Motorbike Chat"
We've both used them for a couple of years, generally cheaper than the rest, helpful etc. But recently they're just impossible to deal with, I ...

We've both used them for a couple of years, generally cheaper than the rest, helpful etc. But recently they're just impossible to deal with, I just want to get my policy changed so I can insure the 848 in time to pick it up on Wednesday.
Called them on Tuesday and the 'system's down', they said I'd get a call back yesterday. Got fed up waiting and rang them again. Nobody available, would I like a call back? Yes I would...but come 7.30 last night, no joy and when I called again, that department had gone home Every time, it's a good 20-30 mins on hold. Getting really fed up. Just trying them again now and I'm about ready to scream
Anybody else had this trouble? Recommend me somebody else that's reliable please, I can feel a cancellation coming on.

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PB Round The World Guinea Pig Blog

mate on the SD site works for Bike Sure and is doing good deals for us lot

or i use Bennets and never had an issue with swapping etc.

I used MCE in the past, but don't recall if i ever needed to contact them.

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950 SMR, for men who know the difference

Arrrgh! Still not sorted! That's it, I'm getting some quotes elsewhere. It should never be this difficult
How do I contact your mate Weeksy?

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PB Round The World Guinea Pig Blog

pm me your mobile and i'll get him or one of the lads to shout you.

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950 SMR, for men who know the difference

i use vauntage 0121 708 0173 i have been with them for years,and they do really good deals on ducati's as they did the misses 748 £98 full comp.

they are a bit slow but they have always come up trumps for me on all my bikes.and when i was a despatch rider

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www.technomoto.co.uk

I used to be, can't remember why I switched - probably a fuck up on a claim.

Have you tried Carol Nash?

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non quod, sed quomodo

Their online quote was twice what Bennetts have quoted! Not had to pay that much since I was a n00b

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PB Round The World Guinea Pig Blog

Devitts and eBike are worth a try. Dealt with both of them recently, with no problems

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Token bauble:

Bah humbug.

just give vauntage a ring,as they are the cheapest quote i have ever had.

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www.technomoto.co.uk

I usually find that MCE and ChoiceQuote are neck and neck in cheapness/VFM for me.

But then I've had a couple of claims and never had a problem with either of them

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I poke badgers with spoons.

Thanks to Weeksy, I'm all sorted. Going to have to cancel with MCE, I think a week trying to get a bike changed on a policy and several hours of phone calls is enough to break anyone.

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PB Round The World Guinea Pig Blog

Grib,

My name is Dominic @ MCE insurance my direct line is 0870 420 71 71 and I will be more than happy to help you

I am really sorry to hear that you have had trouble arranging your insurance policy. Not only as a insurance broker but also a biker your comments are criticle to making our business better, and we want to be better - if you could call me on 0870 420 71 71 I will be able to take some personal info and investigate asap.

once again I am sorry that you have had this fustrations

Hope to hear from you soon
Dominic 0870 420 71 71

I appreciate you trying to help Dominic, but I'll be cancelling the policy now. I can't put up with being on hold for 20 minutes every time, sorry.

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PB Round The World Guinea Pig Blog

They have been good to me in recent years and I am still with them till renewal. However in recent months when changing a bike it took them more than 3 days to get on their system and change me the bike over, lack of staff so I was told. As usual the person that eventually dealt with me was helpful but they are not as good as they were.

No we are the ones with appologies simply not good enough - would love the chance to try and rectify this if we can.

Dominic
0870 420 71 71